About Alliance Counseling Center
Financial and Insurance Information
Intake Forms
Currently Offered Groups
Frequently Asked Questions
About Alliance Counseling Center
Alliance Counseling Center at The Center at Heron Hill is a unique mental health clinic that utilizes principles of trauma informed care, nature based therapy, and animal assisted therapy. Alliance Counseling Center currently holds a Certificate of Approval (COA) from the Oregon Health Authority.
Our Treatment Focus
Our focus is to help children, adolescents and adults to heal, energize, and become aware of their inner strengths. We achieve this by providing numerous therapeutic approaches and specialties within a safe environment. Additionally, we aim to fully listen to your concerns and customize a treatment plan specific to your needs.
Our goal is to help you grow from your struggles, heal from your pain, and move forward to where you want to be in your life. We can help improve symptoms of depression, anxiety, abuse and trauma, ADHD, self-destructive behaviors, and stress. Please take time to review our about us page so that you can get familiar with some of the different types of therapeutic modalities we can offer.
What to Expect at your Visit
Initial intake appointments generally take place in one of our indoor offices and last approximately 60 to 75 minutes. Upon arrival, you will likely be welcomed by one or many of our farm animals. Also, our waiting area comes complete with complimentary tea, water, and hot cocoa.
During the initial intake appointment all medical, social, and family history will be collected and reviewed. The therapist will also collaboratively work with you to design a personalized treatment plan. Typically, we estimate that most clients can expect a minimum of 12 weeks of therapeutic support, with a check in and treatment plan update at the 6 week visit. Towards the 12 week mark, we continue to work with you to identify if continued support is needed or not. The length of support may be influenced by your insurance carrier as well.
Because we operate under a team centered approach, and in order to provide you with the support you deserve, it may be suggested that you meet with other members of our team as part of your care plan.
Prior to ending your intake appointment, you may be offered a brief tour of the property so that you become familiar with the beautiful environment of which you will be spending time in. Please consult with your therapist if you have any questions or concerns. We want to help make you feel comfortable and excited to start this journey!
Financial and Insurance Information
We would like to thank you for considering our clinic to provide you with counseling services. In exchange for the best level of care we can deliver, there are certain financial responsibilities of which you need to be aware of. As a result, we cannot predict how many sessions you will need, or estimate what the total cost of services will be. Additionally, some services we provide or need to support you with may not be covered by insurance, so you may need to be prepared for occasional out of pocket expenses. This is further explained in the financial forms that you sign with our office prior to starting services with us as part of the intake paperwork.
We are contracted as an in-network provider with all forms of the Oregon Health Plan and additionally hold in-network contracts with PacificSource and Aetna commercial plans. For all others, we are considered an out-of-network provider and are happy to bill your insurance for you. Our insurance biller, Shameka Seals will be happy to discuss your insurance coverage with you as a courtesy, but please keep in mind that any information quoted to you does not guarantee payment of services. Policy specifics and payment of services is between you and your insurance provider.
Intake Forms
It is important to complete all intake forms as thoroughly as possible prior to your visit. This allows your therapist to review information about you and helps save everyone time. Please complete the three separate forms below:
Frequently Asked Questions
Q: Do you only see children?
A: No. We see individuals of all ages and specialize in therapy for children, adolescents, and adults. We are able to provide services to individuals, couples, and families. For clients under the age of 18, family therapy will be required as part of the treatment plan.
Q: I am interested in touring the facility before I commit to therapy. Is this allowed?
A: Due to confidentiality, we do not allow private tours of our facility to prospective clients. However, we are happy to offer tours to area providers who are interested in learning more about us. If you are a prospective client, please schedule an intake appointment. This will help you determine whether we are the right fit for your care needs.
Q: I am interested in equine therapy, when can I start riding horses?
A: We are not a riding program and, in fact, the therapeutic approach we use prohibits the idea of riding a horse. Additionally, not all clients are appropriate for equine therapy and not all clients are offered equine therapy at every visit. A thorough assessment for the appropriateness and safety of equine therapy is conducted for each interested client. Most importantly, equine therapy only equates to about 30% of ones therapy appointments and due to limited availability, we often will reserve equine therapy for family work. We believe it is extremely important to expand the therapeutic modalities used in nature based therapy. You will get plenty of animal interaction here!
Q: If I have mobility issues, what are my options?
A: We have several options available to you including nearby, easily accessible outdoors spaces as well as heated and air conditioned indoor offices. Our common areas and much of our outdoor space is ADA accessible.
Q: Do we do therapy outdoors even if it is cold or raining?
A: Absolutely! We always encourage clients to come overly prepared. Jackets, hats, gloves, long pants, and long sleeve shirts are important during fall and winter months. We always recommend wearing close-toed shoes year round. Our facility has a supply of rain jackets, rubber boots, knit hats and gloves available for you to borrow if you come unprepared. We also have several outdoor heated spaces and love making campfires (we are known for breaking out the smore’s kits)!
